The digital service SINUMERIK Remote Services offer a digital field service as addition to existing or new local service contracts for end-customers with SINUMERIK machine tool systems.
During the piloting phase with the customer, a remote gateway (industrial pc IPC227E) with a cRSP NG client was installed at the customers site to connect 4 turning machines. This digital service enables the Siemens field service to analyze and solve problems remotely.
Improve sustainability
Improve availability
Reduce costs
Reduce risk
Restore availability
Ensure service
<CompanyDescription>Buchberger is a certified and innovative family operated business with 50 years of experience in tool-making, jig and fixture construction, precision mechanics and machine engineering.</CompanyDescription>
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Buchberger production plant, Germany - SINUMERIK Remote Service reduces costs & risk
Buchberger production plant, Germany - SINUMERIK Remote Service reduces costs & risk