Borusan Mannesmann Boru San Tic A.Ş. was looking for a suitable service partner, who was able to minimize planned and unplanned downtimes in order to increase the availability of their plants. Furthermore, they were looking for a solution to be more flexible in the production and warehousing process. To accomplish these goals, Borusan wanted a qualified service solution to ensure their planning security and calculable service costs.

Siemens was able to offer a suitable Service and Maintenance Agreement for their SINAMICS, which includes predictive and preventive maintenance activities for the customers´ hardware and software on-site. In a first step the Siemens experts got an overview of the existing plant structure incl. all running assets and system software. The second step was to collect and archive all the system software backups, to ensure nothing will be lost after the updates. In a last step the Siemens experts summarized all recommended service activities (e.g. updates/upgrades, out of date products) and discussed it with the customers technical personnel.

• Contract duration: Annual
• Spare parts: Included

The Service and Maintenance Agreement is based on an annual renewable contract with the following reaction times and specifications:

• Reaction times: 6 hours
• Included services: (SIMAIN cleaning, on-site training)

Additionally, the service solution includes individual on-site trainings for the customers personnel and suitable spare parts.

Borusan Mannesmann Boru Sanayi ve Ticaret A.S. manufactures and sells steel pipes in Turkey. The company offers ERW line pipes, spirally welded line pipes, boiler tubes, and pressure purpose tubes, as well as OCTG-casing and tubing products for the energy market. It also offers water transmission pipes, including ERW water, grooved, water well casing, and spirally welded water line pipes and hollow sections and foundation pipes for use in construction. It also provides automotive tubes, ERW and cold drawn precision tubes, mechanical tubing products for use in industrial applications and protective coatings and linings.