As a leading machine manufacturer of nonwovens manufacturing lines, the DiloGroup supplies machines around the globe. To ensure maximum plant availability for its end customers, the machine builder not only needs high-quality products but also a comprehensive service concept with predictable costs.
Objectives: Unpredictable costs due to unexpected machine failures, Qualified service engineers must be available worldwide and at all times, Short response times and quick troubleshooting

Unexpected malfunctions of components can entail long, unplanned downtimes and costly production losses. As a leading machine manufacturer of needle-punch nonwovens manufacturing lines, the DiloGroup relies on individual OEM Repair Service Contracts from Siemens. The DiloGroup benefits from calculable costs. The end customers benefit from quicker service and higher plant availability.
Individual Repair Service Contracts, Industry Service Platform for registration and management of machines