As a leading machine manufacturer of nonwovens manufacturing lines, the DiloGroup supplies machines around the globe. To ensure maximum plant availability for its end customers, the machine builder not only needs high-quality products but also a comprehensive service concept with predictable costs. Objectives: Unpredictable costs due to unexpected machine failures, Qualified service engineers must be available worldwide and at all times, Short response times and quick troubleshooting
Unexpected malfunctions of components can entail long, unplanned downtimes and costly production losses. As a leading machine manufacturer of needle-punch nonwovens manufacturing lines, the DiloGroup relies on individual Repair Service Contracts from Siemens. The DiloGroup benefits from calculable costs. The end customers benefit from quicker service and higher plant availability.
With Siemens Repair Service Contracts, we have been able to further increase the availability of our machines.
Rebekka Dilo, Assistant to the Managing Board, DiloGroup
Calculable, predictable service costs, Global service infrastructure with qualified service engineers, Higher availability due to shorter response times and quick troubleshooting
