Steiermärkische Landesbahnen maintains and operates 124 km of railway infrastructure. Repeating defects and failures in important automation
hardware elements of crossroads are not detected immediately. They only become
identifiable hours later after a train has crossed the route. This can lead to hours of delays and cancellations as the problem is repaired or a replacement train is arranged.
Shopfloor
Monitoring Services observes the situation and detects defects and failures in the
customer’s hardware as they occur. The Siemens Service Desk proactively notifies the customer of the problem and assists in its resolution.
Siemens Service experts supplied the following software and equipment:
Shopfloor Monitoring Services.
Scalance S615.
SIMATIC IPC/Edge.
Sinema Remote Connect.
Reduction in the number of delays and cancellations.
Savings in resources that would have been necessary for the establishment of a rail replacement service.
Reduced stress for operators.
Siemens proactively starts troubleshooting, even if the customer is not aware of the fault.
Steiermärkische Landesbahnen is an important infrastructure operator and supraregional transport service provider. In addition to terminal operations at the Cargo Center Graz, they are specialists in freight transport by rail and also provide extensive services in rail and bus transport. Due to the regional locations, Landesbahnen / Steiermarkbahn are mainly anchored in the Upper Murtal, in the Aflenzer Land, in the greater Weiz area, in the Uebelbacher Tal as well as in the Styrian Vulkanland.
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