The Hera Group is one of Italy's leading multi-utility companies, listed on the stock exchange since 2003. It operates in five key areas: environment, water, energy, public lighting, and telecommunications. Today, it serves 311 municipalities across Emilia Romagna, Veneto, Friuli Venezia Giulia, Marche, and Tuscany, reaching over 7.5 million users, approximately 13% of the Italian population.
Objectives: The project faced several challenges, including integrating different geographic regions into a single control center, maintaining the existing systems and hardware, and managing a vast amount of historical data swiftly without compromising system performance. Additionally, due to the nature of the structure, it was crucial to ensure high system availability and comply to security regulations.

The Remote Control Centre has a DRS and distributed architrecture that handles wastewater treatment, water and gas distribution, and district heating, managing millions of tags. It is a unique, multi-specialized hub in Italy . The center oversees operations across diverse geographical locations in Italy, including Trieste, Padova, Ferrara, Modena, Bologna, Imola, Ravenna, Rimini, and Pesaro.
WinCC OA with its openness, high performance, and scalability, was the ideal solution for handling large amounts of data. Additionally, its versatile architecture enabled our customer to easily monitor and manage various systems, both locally and remotely, from the main control room. The versatility of WinCC OA was crucial to the success of the project.