Limak Kurtalan was looking for a suitable service partner, who was able to minimize planned and unplanned downtimes in order to increase the availability of their plants. Furthermore, they were looking for a solution to be more flexible in the production and warehousing process. To accomplish these goals the customer wanted a qualified service solution to ensure their planning security and calculable service costs for their SIMOVERT MASTERDRIVES.

Siemens was able to offer a suitable Service and Maintenance Agreement for their SIMOVERT MASTERDRIVES which includes predictive and preventive maintenance activities for the customers hardware and software on-site.
The Service and Maintenance Agreement is based on an annual renewable contract with the following specifications:

• Product scope: SIMOVERT MASTERDRIVES
• Reaction times: 12 hours (2017: 24 hours)
• Included services: SIMAIN cleaning, individual on-site trainings, spare part services (2017 additional asset optimization services)
• Contract reruns: April 2016 (15,000 €), April 2017 (17,000 €)

In a first step the Siemens experts got an overview of the existing plant structure incl. all running assets and system software. The second step was to collect and archive all the system software backups, to ensure nothing will be lost after the updates. In a last step the Siemens experts summarized all recommended service activities and discussed it with the customers technical personnel.

After the facility has been included in the Limak organization, modernization, capacity increase, environmental and social investments have been completed at a large scale during 2000-2005. Limak is producing 1.14 million tonnes of cement each year.