Karınca Filtre Ltd was looking for a suitable service partner, who was able to minimize planned and unplanned downtimes in order to increase the availability of their plants. Furthermore, they were looking for a solution to be more flexible in the production and warehousing process. To accomplish these goals the customer wanted a qualified service solution to ensure their planning security and calculable service costs for their SIMOVERT MASTERDRIVES converters, DC Master and PLC.

Siemens was able to offer a suitable Service and Maintenance Agreement for their SIMOVERT MASTERDRIVES converter, DC Masters and PLC which includes predictive and preventive maintenance activities for the customer´s hardware and software on-site. The Service and Maintenance Agreement is based on 3-year contract with the following specifications:

• Product scope: SIMOVERT MASTERDRIVES converter, DC Masters and PLC
• Reaction times: 6 hours
• Included services: SIMAIN cleaning, individual on-site trainings, asset optimization services

In a first step the Siemens experts got an overview of the existing plant structure incl. all running assets and system software. The second step was to collect and archive all the system software backups, to ensure nothing will be lost after the updates. In a last step the Siemens experts summarized all recommended service activities and discussed it with the customers technical personnel (especially the protection and cooling for the Motor Control Center (MCC) needed to be increased).

Karinca Filtre Sanayi ve Ticaret Limited was established in 1994 and is Turkey's leading manufacturer of non-woven filter media in rolls or as finished filter bags for all types of dry & wet applications. Karinca Filtre products are guaranteed to satisfy the most stringent specifications of our customers around the world. Our production & stitching facility is located in Silivri since 1998, which is about 60 km from Istanbul on the north-western shores of Marmara Sea with easy access to motorway networks and Istanbul Ataturk International Airport. The factory laid on 6500 square meters of covered space on an area of 28,000 square meters.