Polyplex Europa Polyester San was looking for a suitable service partner, who was able to minimize planned and unplanned downtimes to increase the availability of their plants. Furthermore, they were looking for a solution to be more flexible in the production and warehousing process. To accomplish these goals Polyplex wanted a qualified service solution to ensure their planning security and calculable service costs.

Siemens was able to offer a suitable Service and Maintenance Agreement for their SINAMICS-PLC, which includes predictive and preventive maintenance activities for the customers hardware and software on-site.
The Service and Maintenance Agreement is based on an annual renewable contract with the following reaction times and specifications: 

• Product scope: SINAMICS-PLC
• Reaction times: 4 hours 
• Included services: SIMAIN cleaning, on-site training, spare parts
  
• Contract duration: Annual  

In a first step the Siemens experts got an overview of the existing plant structure incl. all running assets and system software. The second step was to collect and archive all the system software backups, to ensure nothing will be lost after the updates. In a last step the Siemens experts summarized all recommended service activities (e.g. updates/upgrades, out of date products) and discussed it with the customers technical personnel.
Additionally, the service solution includes individual on-site trainings for the customers personnel and suitable spare parts.

Polyplex Europa Polyester Film Sanayi Ve Ticaret Anonim Sirketi (PE) is a Turkish subsidiary with its manufacturing facility in the European Free Trade Zone located in the European side of Turkey at Çorlu, Tekirdag. PE employs about 242 people in manufacturing, sales and corporate operations. The manufacturing facility at Corlu has an installed capacity of: Thin PET film - 58,000 tons per annum; metallized film - 17,700 tons per annum; PET resin - 57,600 tons per annum and coated film - 146 million square meters.