Yıldız Entegre Ağaç San ve Tic A.Ş. was looking for a suitable service partner, who was able to minimize planned and unplanned downtimes in order to increase the availability of their plants. Furthermore, they were looking for a solution to be more flexible in the production and warehousing process. To accomplish these goals the customer wanted a qualified service solution to ensure their planning security and calculable service costs for their SIMOVERT MASTERDRIVES, MICROMASTER 4 and SINAMICS G120.

Siemens was able to offer a suitable Service and Maintenance Agreement for their SIMOVERT MASTERDRIVES, MICROMASTER 4 and SINAMICS G120, which includes predictive and preventive maintenance activities for the customers hardware and software on-site. The Service and Maintenance Agreement is based on a 3 year renewable contract with the following specifications:

• Product scope: SIMOVERT MASTERDRIVES, MICROMASTER 4 and SINAMICS G120
• Reaction times: 4 hours
• Included services: SIMAIN cleaning, individual on-site trainings, spare parts services
• Order intake: September 2012 (85,000), February 2017 (161,000)

In a first step the Siemens experts got an overview of the existing plant structure incl. all running assets and system software. The second step was to collect and archive all the system software backups, to ensure nothing will be lost after the updates. In a last step the Siemens experts summarized all recommended service activities and discussed it with the customers technical personnel.

Kocaeli MDF Factory, where Yildiz Entegre’s worldwide accepted trademarks are manufactured and which is one of the technology centers of Yildiz Entegre, is the largest MDF complex of the country located under one single roof. At our Kocaeli factory, erected on a total area of 384,120 m² and having a production capacity of 4200 m³/day, we manufacture MDF, Melamine Coated MDF, Particle Board, Melamine Coated Particle Board, Laminate Flooring, MDF door, dyed MDF, MDF cabinet cover, doorskin and impregnated décor paper.