Assan Alüminyum San Tic A.Ş. was looking for a suitable service partner, who was able to minimize planned and unplanned downtimes, in order to increase the availability of their plants. Furthermore, they were looking for a solution to be more flexible in the production and warehousing process. To accomplish these goals the customer wanted a qualified service solution to ensure their planning security and calculable service costs.

Siemens was able to offer a suitable Service and Maintenance Agreement for their SINAMICS-PLC, which includes predictive and preventive maintenance activities for the customers hardware and software on-site. In a first step the Siemens experts got an overview of the existing plant structure incl. all running assets and system software. The second step was to collect and archive all the system software backups, to ensure nothing will be lost after the updates. In a last step the Siemens experts summarized all recommended service activities (e.g. updates/upgrades, out of date products) and discussed it with the customers technical personnel. There has been a previous Service Contract as of May 2014, which has been renewed in March 2015:

• Contract duration: Annual
• Spare parts: Included 

The Service and Maintenance Agreement is based on an annual renewable contract with the following reaction times and specifications: 

• Reaction times: 6 hours 
• Included services: SIMAIN cleaning, on-site training

Additionally, the service solution includes individual on-site trainings for the customers personnel and suitable spare parts.

Assan Alüminyum is a leading manufacturer in the flat rolled aluminium sector, producing flat rolled products (coil, sheet and foil) since its establishment in 1988. Operating as a subsidiary of Kibar Holding, its two plants in Tuzla (İstanbul) and Dilovası (Kocaeli) have a combined capacity reaching up to 300,000 tons of flat rolled products (FRP), making Assan Alüminyum the clear leader in its sector in Turkey and one of the leading FRP manufacturers in Europe, as well. With almost 1500 employees, Assan Alüminyum offers its products for a wide variety of sectors such as distribution, construction, automotive, consumer durables and packaging.