Borusan Mannesmann was looking for a suitable service partner, who was able to minimize planned and unplanned downtimes in order to increase the availability of their plants. Furthermore, they were looking for a solution to be more flexible in the production and warehousing process. To accomplish these goals the customer wanted a qualified service solution to ensure their planning security and calculable service costs for their SINAMICS DC Master and SIMOVERT MASTERDRIVES converter.

Siemens was able to offer a suitable Service and Maintenance Agreement for their SINAMICS DC Master and SIMOVERT MASTERDRIVES converter, which includes predictive and preventive maintenance activities for the customers hardware and software on-site. The Service and Maintenance Agreement is based on an annual renewable contract with the following specifications:

• Product scope: SINAMICS DC Master and SIMOVERT MASTERDRIVES converter
• Reaction times: 8 hours
• Included services: SIMAIN cleaning, individual on-site trainings, spare parts services

In a first step the Siemens experts got an overview of the existing plant structure incl. all running assets and system software. The second step was to collect and archive all the system software backups, to ensure nothing will be lost after the updates. In a last step the Siemens experts summarized all recommended service activities and discussed it with the customers technical personnel.

Borusan Mannesmann has its signature in everything in daily life. The roads we pass over, in transmission of gas and water we use, the motor vehicles we use with confidence every day, the buildings in which we live, the machinery and vehicles around us and all the systems and structures surrounding us.